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portfolio
Versatile and Creative
Peruse a wide variety of content I've produced or developed that have driven results. Use the yellow message icon below to request more samples of my work in marketing and internal communications.
Videos
Live Action Brand Promotion - ServiceNow
Drive digital innovation with AI and automation centralized -- and everywhere: Today’s IT organizations must do more than just keep the lights on – they also have to help transform the business. With ServiceNow as their innovation partner, they can automate foundational IT on a single platform so their teams can focus on rapidly and safely delivering leading-edge software.
Animated Product Promotion - ServiceNow
A unique and powerful workspace for IT collaboration -- Service Operations Workspace delivers a unified experience with workflows for both IT services and operations. It provides a common look and feel for both IT service agents and IT operators, seamlessly displaying a flow of incidents, problems, changes, alerts, and logs to predict and resolve service degradations..
Thought Leadership
Are you managing operational risk with a teenage brain?
Let’s be honest, none of us is proud of the way our minds worked—or didn’t work—when we were teens. If you are or have been the parent of a teen, you know the struggle: The frontal lobe is still developing in the teen years, and it’s difficult to make consistently good decisions, especially when there’s information overload from multiple sources and a lack of experience to know what’s valid.
Technology excellence: The key to business transformation
Transformation. Everyone’s tossing that word around these days to the point it almost seems meaningless. Yet, it’s not. According to the 2021 EY CEO Imperative Study, nearly two-thirds of CEOs believe technology and digital transformation will have the greatest impact on the future success of their enterprises.
The kind of day you can expect when you use all the power of ITSM
IT workloads and the demands for IT services are increasing in today's digital world as organizations rely more and more on technology services in the hybrid workplace. Don’t fret. You can vanquish these obstacles like the fearless and decisive IT leader you are.
When it comes to IT asset discovery, a snapshot won’t suffice
How clear, complete, and colorful is your IT asset data? Is it like a picture where you see only a small portion of the bigger picture to answer important questions about your IT estate? Without color, you’re missing even more context. You need better IT asset discovery.
How CIOs can drive innovation and empower transformational work
Today’s CIOs are like sports team coaches. It’s not enough for them just to prepare their teams for games and have a decent winning percentage. They’re expected to orchestrate imaginative plays that will make the most of a team’s talent and win championships.