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Experience

New Century Financial (www.ncen.com) (Mortgage lender)

Irvine, Calif. – Nov. 2003 to Nov. 2006

Senior Editorial Manager

Duties: Oversaw the production of high-quality editorial content for internal news articles, email bulletins, web pages, press releases, ads and posters.
Achievements: Developed highly read e-newsletter rated as “excellent” or “very good” by 90% of employees; orchestrated campaign to spur participation in commuter survey, helping company avoid $50,000 fine from government agency.

Intranet Content Producer (original position).

Duties: Designed information architecture for web pages and directed the development of content.
Achievements: Responsible for the original information architecture for at least 75% of the intranet’s pages, which created dramatic time-saving usability; created efficient and unique mock-up approach for giving directions to web developers; migrated web-based version of 401(k) enrollment instructions to the intranet, saving HR department about $40,000 a year in printing/mailing costs.

Samples...